Hi folks. Changed my username from artkingfish to Mr.Tranguch on Bookogs but appears to have lost all info associated w/ first account. I do not see it on new account. Any help would be greatly appreciated :)
Unfortunately, there has been some problems with the username change.
First, they usually ask you to log out of Bookogs, and the log back in. In some cases that has fixed the problem.
If that doesn't fix it, then you can either contact the staff or wait for them to notice this thread. I believe they can fix it manually if nothing else works.
Thank you for prompt reply and info. I followed the log out/log in protocol but it didn't seemed to have avoided the problem. I will contact staff with the link you provided.
hey Mr.Tranguch, we are still ironing some kinks regarding submissions and username changes. Rest assured that no data was lost and all your submissions should now be accessible under your new username. Apologies for the inconvenience.
Hope that helps, let me know if you have any further questions.
Awesome! Thanks, Kalli :) Is it possible to correct the History section so that it reflects Mr.Tranguch, not ArtKingfish, that gets credit/entry? Also, ArtKingfish's collection and read count did not appear to transfer to Mr.Tranguch. Can these be fixed?
That should be fixed now as well!
It is!!! Thank you, kalli :) Keep up the awesome work